Refund Policy

This Refund Policy outlines the terms and conditions under which Gamut 5D offers refunds for its services. By engaging with our services, users agree to the refund policy stated below:

1. Service Cancellation: Users may request a refund if they decide to cancel a service provided by Gamut 5D. Refund requests must be submitted in writing to clients@gamut5d.com, and they will be processed according to the conditions outlined in this policy.

2. Refund Eligibility: Refunds are generally considered under the following circumstances:

  • Services are not rendered as promised.
  • Users are dissatisfied with the quality of the service provided.

3. Non-Refundable Services: Certain services offered by Gamut 5D may be non-refundable. This includes, but is not limited to, downloadable content, customized programs, and one-time consultations. Users are advised to review service descriptions before making a purchase.

4. Refund Request Process: Users must submit a refund request in writing, providing details of the service in question and the reason for the refund request. Gamut 5D will review the request and respond within a reasonable timeframe.

5. Refund Approval: Refunds are subject to approval by Gamut 5D. If the request is approved, the refund will be processed using the original payment method. Users will be notified once the refund has been initiated.

6. Refund Denial: Gamut 5D reserves the right to deny refund requests in the following situations:

  • User breaches the terms of service or violates any policies.
  • Services have been fully rendered, and the user has consumed the benefits.
  • The request is made beyond a reasonable timeframe from the date of service.

7. Processing Time: Refunds, once approved, will be processed within a reasonable timeframe. The time it takes for the refunded amount to reflect in the user's account may vary depending on the payment method and financial institution.

8. Contact Information: For refund-related inquiries or to initiate a refund request, users can contact Gamut 5D at clients@gamut5d.com.

9. Changes to Refund Policy: Gamut 5D reserves the right to update or modify this Refund Policy at any time. Users are encouraged to review the policy regularly for any changes.

By engaging with Gamut 5D's services, users agree to abide by the terms outlined in this Refund Policy.